A town that has rebuilt its roofs before
Ask anyone who has lived in Lancaster for thirty years about roofing and the conversation tends to start with April 25, 1994. At 9:38 that night, one or more tornadoes went through the heart of town. A state historical marker on the square records three deaths and more than 200 homes and 26 businesses destroyed or badly damaged. The junior high, the library and City Hall all needed major repair.
The square had already burned once and come back in brick after fires in 1877 and 1889; in 1994 the storm hit it hard again. Eighteen years later, on April 3, 2012, another tornado cut across the north side of Lancaster on its way into south Dallas.
Lancaster sits in southern Dallas County, about fifteen minutes south of downtown Dallas, and counted 41,275 residents in 2020. Roofing in Lancaster, TX today runs under city rules that are stricter than many people expect, and they are the place to start.

Lancaster wants roofers on its books before the job
Texas has no state license for roofing, so the state never checks who is on your roof. The City of Lancaster fills part of that gap with its own registration. Its development handbook says builders and subcontractors must be registered with the city, and the contractor registration form names roofing contractors among the trades it covers.
Registration, renewed yearly
A registration is good for one year from the day it is issued. The 2025 to 2026 fee schedule lists building and general contractor registration at $100 a year. If someone other than the company owner registers, or it is done by mail, the form must be notarized.
Liability coverage on record
The form asks for a general liability policy of at least $500,000, with the City of Lancaster listed as certificate holder. That is coverage the city sees; ask the roofer's insurer to send you a certificate too.
A $100 roofing permit
The same fee schedule lists a roofing permit at $100. Registered contractors apply, track the permit and request inspections through the city's online portal.
The permit on the fence
Lancaster's handbook says a copy of the permit must be posted at the job site the whole time work goes on. If tear-off starts and nothing is posted, ask why before the next bundle goes up.
Questions about whether a company is registered go to the Building Division at (972) 218-1200, at City Hall, 211 N. Henry Street. The permit technicians answer at (972) 218-1201 and (972) 218-1205. Fees and forms change, so confirm the current rules before work starts.
Two Lancaster tornadoes, side by side
The two storms were very different, and both did heavy damage to homes in town.
| Detail | April 25, 1994 | April 3, 2012 |
|---|---|---|
| Where it hit | The center of town at 9:38 p.m., including the historic square | Damage from east of I-35E and Parkerville Road northeast across I-20 into south Dallas |
| Strength recorded | F4 on the old Fujita scale, as listed in the record of the April 1994 outbreak; the marker says one or more tornadoes | EF-2 per the National Weather Service in Fort Worth, winds near 130 mph |
| Size | About six miles long and up to half a mile wide, per accounts of the outbreak | 200 yards wide; the weather service survey of the Lancaster and Dallas damage ran about 7.1 miles |
| Damage noted | 3 deaths; over 200 homes and 26 businesses destroyed or badly damaged, per the historical marker | Heaviest near Wintergreen Road, Telephone Road and North Dallas Road; a trucking facility hit at I-20 |
The 2012 storm lifted near Bonnie View Road and Memory Lane in Dallas. When Lancaster's mayor spoke to reporters that week, he said the last bad tornado had been in 1994. Between storms of that size, it is ordinary spring hail and straight-line wind that wear Lancaster roofs down.
Leave the roof to the roofer. A wet or storm-hit roof is slippery, and damaged decking can give way, so keep off it and keep the ladder put away. Stay clear of any downed power line and report it to Oncor or your local electric utility, or call 911. Inside, pull furniture and electronics away from the drip, set out a bucket or towels, and keep everyone out of a room where the ceiling is sagging. Take photos from the yard and from inside, then call your insurance company and a roofer.
Roof calls that fit Lancaster

Roof Repair in Dallas
Pipe boots, flashing, lifted shingles and hail bruises: which problems are true repairs, when Dallas needs a permit, and what to ask before a roofer starts.

Roof Replacement in Dallas
The Dallas re-roof permit, tear-off versus overlay, what belongs under the shingles, Class 4 shingle credits, HOA limits and a line-by-line way to compare bids.

Storm Damage Roof Repair in Dallas
After a North Texas thunderstorm or tornado: what storm repair covers, the order things happen in, Dallas permit rules and how to avoid storm chasers.

Wind Damage Roof Repair in Dallas
Straight-line winds and downbursts across DFW: how wind lifts, creases and strips shingles, what ridge and edge damage looks like, and what wind ratings mean.

Roof Inspection in Dallas
When a DFW roof is worth inspecting, a sample outline of a good roof report, and how a roofer's storm check differs from a licensed home inspector's visit.

Emergency Roof Repair and Tarping in Dallas
A limb through the roof or water pouring in at night. Safe first steps, what a roofer's emergency tarp covers, insurance records, and repair help programs in Dallas and Fort Worth.
Before you sign with a Lancaster roofer
Because the city keeps a list, you can check more here than in many towns. Use it, and then ask the questions the city does not.
- Registration. Is your registration with Lancaster current for this year, and under what company name?
- Permit. When will you file the roofing permit through the portal, and where will the posted copy hang?
- Inspection. Who requests the city inspection, and will you send me the result?
- Insurance. Will your insurer email me a certificate, the same coverage you filed with the city?
- Scope. Does the written quote list tear-off, decking by the sheet, underlayment, flashing, vents and cleanup?
- Warranty. How long is your labor warranty, what does the paper say it covers, and who registers the shingle warranty?

Your deductible is yours to pay. The Texas Department of Insurance warns that a contractor may not waive your deductible, rebate it, or pad the estimate to cover it, and that a contract of $1,000 or more paid with insurance money must include a notice that you owe the deductible. Your insurer may ask for proof you paid it. A contractor also may not act as a public adjuster on a property it works on or may work on. If a roofer offers to "take care of" the deductible, hire someone else.
No state license for roofers. Texas does not license roofing contractors. A 2025 bill that would have had the state license re-roofers (HB 3344) cleared a House committee but never got a floor vote, and it died when the session ended. That puts the checking on you: ask for a certificate of liability insurance sent to you by the roofer's insurance agent or insurer, a written contract that lists the full scope, the permit or contractor registration your city requires, addresses of nearby jobs, and proof the shingle warranty was registered. The line does none of this checking for you. How to check a roofer in Texas.
What the line does for Lancaster callers
DFW Expert Roofers is a phone line, not a roofer. It does not register with the city, pull permits or set foot on a roof. It answers, asks a few questions and connects you.
- Dial the lineAn automated assistant picks up (469) 649-7066 any time and asks what you need. The same number also takes air conditioning, heating and pressure washing calls, so say "roof".
- Tell it about the roofHail, a drip in the ceiling, shingles in the yard, a tree limb, or an aging roof you want checked, plus your town and how soon you need someone.
- Get transferredThe call goes to an independent roofing company that is locally owned and works in Dallas-Fort Worth. It hears a quick summary of your call before it answers.
- Work with that companyIt inspects, prices and does the job, and you pay it (or your insurer does, as you arrange). If it cannot pick up, it gets your name, number, town and need so it can call you back.
Hail on the lawn, a stain over the hallway, or an older roof you want looked at before the next spring? Call and say what you see. The Lancaster-area roofer you reach checks the roof in person and writes up its price.
About this line: DFW Expert Roofers is a free phone line, not a roofing contractor. It answers your call and connects you with an independent local roofing company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. Calling the line costs you nothing. See how a call is handled.
Near Lancaster, and worth reading
Other towns the line covers
- All DFW towns
- Allen
- Anna
- Argyle
- Arlington
- Aubrey
- Azle
- Bedford
- Benbrook
- Burleson
- Carrollton
- Cedar Hill
- Celina
- Cleburne
- Colleyville
- Coppell
- Corinth
- Crowley
- DeSoto
- Denton
- Duncanville
- Ennis
- Euless
- Farmers Branch
- Flower Mound
- Forney
- Fort Worth
- Frisco
- Garland
- Granbury
- Grand Prairie
- Grapevine
- Haltom City
- Haslet
- Highland Village
- Hurst
- Irving
- Kaufman
- Keller
- Lewisville
- Little Elm
- Mansfield
- McKinney
- Melissa
- Mesquite
- Midlothian
- Murphy
- North Richland Hills
- Plano
- Princeton
- Prosper
- Red Oak
- Richardson
- Roanoke
- Rockwall
- Rowlett
- Sachse
- Saginaw
- Seagoville
- Southlake
- Sunnyvale
- The Colony
- Trophy Club
- Watauga
- Waxahachie
- Weatherford
- Wylie
