Plano checks more than shingles
Most Plano TX roofing companies already know the drill here: the city wants a permit for the re-roof, a contractor that is registered with Building Inspections, and a final inspection that does not stop at the shingles. The inspector goes into the attic.
That attic visit is the part homeowners rarely hear about. According to the City of Plano, the final roof inspection confirms that vent pipes through the roof are in place, that the rafters are in position, and that the water heater and furnace exhaust vents were reinstalled properly. A tear-off crew working fast can bump a gas flue out of its collar. If it is not reseated, exhaust can stay in the attic or the house instead of leaving through the roof.
So when you compare roofers in Plano, you are comparing more than shingle prices. You want a company that files for the permit under its own registration, shows up on the city's list, and treats the attic as part of the job.
DFW Expert Roofers is not one of those companies. It is a free phone line. An automated assistant answers, asks about your roof and your part of Plano, and transfers the call to an independent roofing company, owned locally, which handles the inspection, the estimate and the work.

Plano's re-roof rules, in the order they come up
These come from the City of Plano's roof permit page, its residential re-roof handout and its contractor registration requirements. Rules change, so confirm with Plano Building Inspections at 1520 K Avenue before work starts.
- The roofer registers with the city. Plano lists roof companies under its general contractor registration, with a $100 annual fee and a current driver's license on file. City guidance says contractors must be registered before doing any work.
- The roofer pulls a permit. The city's roof permit page says a permit is required on all re-roof projects. If yours is a small repair, ask the city whether it needs one.
- Packaged shingles only. Plano's re-roof handout bans unpackaged shingles, often sold as "seconds." Every bundle should arrive wrapped and labeled by the manufacturer.
- Check your deed restrictions. The same handout reminds owners that an HOA or deed restriction can add its own rules on color and material. Get the HOA's approval in writing if it asks for one.
- Final inspection, roof and attic. The inspector looks at vent piping, rafters, and the water heater and furnace exhaust vents. Keep the permit number and the passed inspection with your house records.
The city publishes a list of registered general contractors. Ask the roofer which name it registered under and look for it there, or call Building Inspections at 972-941-7140.
Roof work Plano homeowners call about
Plano calls run from a hail claim on a two-story house to a drip over a kitchen to an aging flat roof on a small office building. These pages explain each job and what to ask.

Roof Repair in Dallas
Pipe boots, flashing, lifted shingles and hail bruises: which problems are true repairs, when Dallas needs a permit, and what to ask before a roofer starts.

Roof Replacement in Dallas
The Dallas re-roof permit, tear-off versus overlay, what belongs under the shingles, Class 4 shingle credits, HOA limits and a line-by-line way to compare bids.

Roof Leak Repair in Dallas
Water on the ceiling rarely enters where it shows. Safe first steps, how to tell a roof leak from an attic AC drip, and how a roofer traces the real source.

Hail Damage Roof Repair in Dallas
Hail sizes that hurt shingles, signs you can spot from the yard, how a roofer decides between repair and a new roof, and what Class 4 ratings mean.

Roof Inspection in Dallas
When a DFW roof is worth inspecting, a sample outline of a good roof report, and how a roofer's storm check differs from a licensed home inspector's visit.

Commercial Roofing in Dallas
Warehouses, strip centers, offices and churches. Membrane systems compared, how Dallas permits a commercial re-roof, the energy code's cool roof rule, and what owners should ask.
Two Plano hailstorms worth knowing
June 13, 2012. The National Weather Service office in Fort Worth reported that storms that evening pounded parts of Dallas, Collin and Fannin counties with hail as large as baseballs. Numerous cars and houses were severely damaged, and the agency said early estimates put the cost near $900 million, which would make it one of the costliest hailstorms ever in Texas.
Spring 2016. Four years later, NBC 5 reported that Plano took the brunt of a hailstorm that damaged hundreds of homes and thousands of cars. CoreLogic's review of that spring's Texas hail, published by Insurance Journal, estimated $35.8 million in losses from the March 23 Plano storm, with stones of 1.5 to 2 inches falling along a swath of nearly 50 miles from near Lewisville to east of Wylie.
Storms like these are why many Plano roofs have been replaced more than once, and why a ten-year-old roof here can carry hits from more than one season. A bruise from one storm may not leak until the next one.

Leave the roof to the roofer. A wet or storm-hit roof is slippery, and damaged decking can give way, so keep off it and keep the ladder put away. Stay clear of any downed power line and report it to Oncor or your local electric utility, or call 911. Inside, pull furniture and electronics away from the drip, set out a bucket or towels, and keep everyone out of a room where the ceiling is sagging. Take photos from the yard and from inside, then call your insurance company and a roofer.
Four reasons Plano owners pick up the phone
A permit and an inspection to line up
Because every re-roof in Plano runs through a permit and a final inspection, homeowners want a roofer that schedules both without being reminded. That is a fair question to ask on the first call.
Hail, then a flood of door knockers
After a storm like the ones in 2012 and 2016, out-of-town crews knock on doors. The city's registration list gives you a quick way to tell who has filed paperwork with Plano.
Gas appliances in the attic
Many Plano homes have a gas water heater or furnace venting through the roof. The city's attic check exists for that reason. A good roofer photographs each flue after the new roof goes on.
Older homes near downtown
Plano has locally designated historic districts, including Haggard Park and Downtown. If your house is in one, ask the city's Planning staff about the roof material before you sign.
What to ask a Plano roofer before you sign
- Under what name are you registered with Plano Building Inspections, and will you pull the permit in that name?
- Will you schedule the final inspection, and will you send me photos of the water heater and furnace vents where they leave the roof?
- Which shingle are you installing, by brand and line, and will it arrive in labeled packages?
- Will the old layers come off down to bare decking, and if rotten boards turn up, what will each replaced sheet cost?
- Will your insurance carrier email me a current liability certificate, rather than a copy from your truck?
- Who registers the manufacturer's shingle warranty, and how long does your workmanship coverage last on paper?
Insurance, deductibles and the Plano roof claim
After hail, the order matters. Take pictures from the lawn and from inside the rooms, and open the claim with your insurer before any permanent repair. A roofer can show you what it found and be there when the adjuster comes, but the claim is yours. Texas law keeps it that way by barring a contractor from serving as the public adjuster for a home where it does, or may do, the work.
Expect a roofer's contract paid with insurance money to include a notice that you owe the deductible. That notice is required. A Plano roofer who offers to "eat" or "work in" the deductible is offering to break the law, and the insurer can ask you for proof you paid it.

Your deductible is yours to pay. The Texas Department of Insurance warns that a contractor may not waive your deductible, rebate it, or pad the estimate to cover it, and that a contract of $1,000 or more paid with insurance money must include a notice that you owe the deductible. Your insurer may ask for proof you paid it. A contractor also may not act as a public adjuster on a property it works on or may work on. If a roofer offers to "take care of" the deductible, hire someone else.
No state license for roofers. Texas does not license roofing contractors. A 2025 bill that would have had the state license re-roofers (HB 3344) cleared a House committee but never got a floor vote, and it died when the session ended. That puts the checking on you: ask for a certificate of liability insurance sent to you by the roofer's insurance agent or insurer, a written contract that lists the full scope, the permit or contractor registration your city requires, addresses of nearby jobs, and proof the shingle warranty was registered. The line does none of this checking for you. How to check a roofer in Texas.
Hail on a Plano roof, a ceiling stain, or a re-roof you want priced? Call and describe it. The roofing company you are connected with inspects in person and puts its estimate in writing. Many roofers inspect at no charge; ask on the call.
How a Plano call goes
- Dial the lineAn automated assistant picks up (469) 649-7066 any time and asks what you need. The same number also takes air conditioning, heating and pressure washing calls, so say "roof".
- Tell it about the roofHail, a drip in the ceiling, shingles in the yard, a tree limb, or an aging roof you want checked, plus your town and how soon you need someone.
- Get transferredThe call goes to an independent roofing company that is locally owned and works in Dallas-Fort Worth. It hears a quick summary of your call before it answers.
- Work with that companyIt inspects, prices and does the job, and you pay it (or your insurer does, as you arrange). If it cannot pick up, it gets your name, number, town and need so it can call you back.
About this line: DFW Expert Roofers is a free phone line, not a roofing contractor. It answers your call and connects you with an independent local roofing company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. Calling the line costs you nothing. See how a call is handled.
Plano neighbors and a guide to read next
Other towns the line covers
- All DFW towns
- Allen
- Anna
- Argyle
- Arlington
- Aubrey
- Azle
- Bedford
- Benbrook
- Burleson
- Carrollton
- Cedar Hill
- Celina
- Cleburne
- Colleyville
- Coppell
- Corinth
- Crowley
- DeSoto
- Denton
- Duncanville
- Ennis
- Euless
- Farmers Branch
- Flower Mound
- Forney
- Fort Worth
- Frisco
- Garland
- Granbury
- Grand Prairie
- Grapevine
- Haltom City
- Haslet
- Highland Village
- Hurst
- Irving
- Kaufman
- Keller
- Lancaster
- Lewisville
- Little Elm
- Mansfield
- McKinney
- Melissa
- Mesquite
- Midlothian
- Murphy
- North Richland Hills
- Princeton
- Prosper
- Red Oak
- Richardson
- Roanoke
- Rockwall
- Rowlett
- Sachse
- Saginaw
- Seagoville
- Southlake
- Sunnyvale
- The Colony
- Trophy Club
- Watauga
- Waxahachie
- Weatherford
- Wylie
