Hail damage roof repair starts with knowing what hit the house
Hail damage roof repair in Dallas is a judgment call made one slope at a time. The roofer is asking how big the stones were, how many of them broke the shingle rather than just marking it, and whether the damage is scattered or spread across the whole roof.
From the driveway, most hail-hit roofs look fine. The marks are small: a dark spot where granules were knocked loose, a soft bruise you can feel with a thumb, a split along a shingle edge. The clearer evidence is often on the soft metal around the roof, which dents easily and shows how hard the storm hit.
DFW Expert Roofers does not inspect roofs. It is a free number that answers any hour and passes your call to an independent, locally owned roofing company in Dallas-Fort Worth, which comes out, documents what it finds and handles the repair if you hire it.

How big does hail have to be to hurt a roof?
The National Weather Service treats hail one inch across, about the size of a quarter, as the line where a storm becomes severe. Many offices now tag their warnings with damage threat levels as well: golf ball hail of 1.75 inches is labeled considerable, and baseball hail of 2.75 inches is labeled destructive. Those sizes line up roughly with what roofers see on asphalt shingles.
| Hail size | Roughly like | What it tends to do to a shingle roof |
|---|---|---|
| Under 1 inch | Pea to nickel | Often little lasting harm to a sound roof; may chip granules on older, brittle shingles and dent thin vent caps. |
| 1 inch | Quarter | The severe threshold. Bruising becomes possible, especially on roofs past their middle years. |
| 1.75 inches | Golf ball | Bruises and cracks the mat on many asphalt shingles, dents gutters, and leaves clear marks on soft metal. |
| 2.75 inches and up | Baseball or larger | Can fracture shingles outright, crack skylights and puncture decking; whole slopes are often written off. |
Wind changes the picture. Hail driven sideways strikes one face of the house harder, so the west or north slopes can be badly hit while the opposite slopes look untouched.
Hail history across Dallas-Fort Worth
North Texas has been through some of the most expensive hailstorms in the country. A handful stand out in the record.
- April 28, 1992, Fort Worth. A spring storm over Fort Worth appears on national lists of the costliest hailstorms on record.
- May 5, 1995, Fort Worth. The Mayfest storm caught a crowd outdoors and dropped hail up to softball size. Damage across Tarrant and Dallas counties is commonly put at about $2 billion, though the earliest estimates were lower.
- April 5, 2003, North Texas. A string of supercells crossed the area; the weather service office in Fort Worth wrote that the day may rank among the costliest hail events ever in the United States.
- June 13, 2012, North Dallas. A severe storm sent large hail across North Dallas neighborhoods, and KERA reported it as one of the region's costly storms.
- April 11, 2016, Wylie. A supercell hit Wylie hardest of all. The weather service reported about 80 percent of the city's homes affected and more than $300 million in damage, and KERA reported baseball-size stones and closed schools the next day.
Most of these storms arrived in spring, but hail can fall here in any warm month. A roof that has been through even one of them deserves an inspection before it is counted on for another decade.
Signs of hail you can check without a ladder
You never need to climb up to find out whether hail was bad enough to call someone. Walk around the house once the storm is over and look for these clues from the ground, then let a roofer inspect the shingles up close.
| Where to look | What you might see | What it may mean |
|---|---|---|
| Gutters and downspouts | Fresh round dents or dings | Stones were big enough to mark metal, so check the roof |
| Below the downspouts | A gritty pile of dark granules | Granules were knocked off the shingles |
| Outdoor air conditioner | Flattened or bent fins | Hard hail struck that side of the house |
| Mailbox, fence, patio furniture | Dents, chipped paint, torn screens | Hail size and direction at your address |
| Upstairs ceilings and closets | A new stain or drip | A hit has already opened the roof |

Take photos of each clue with the date showing, and write down when the storm came through. Those notes help the roofer and, if you file a claim, the adjuster.
Leave the roof to the roofer. A wet or storm-hit roof is slippery, and damaged decking can give way, so keep off it and keep the ladder put away. Stay clear of any downed power line and report it to Oncor or your local electric utility, or call 911. Inside, pull furniture and electronics away from the drip, set out a bucket or towels, and keep everyone out of a room where the ceiling is sagging. Take photos from the yard and from inside, then call your insurance company and a roofer.
Repair or a new roof after hail?
Hail repairs make sense when the hits are few and grouped: a handful of bruised shingles on one slope, a dented vent cap, a cracked pipe boot. The roofer replaces those pieces and blends in shingles that match. When bruises run across most slopes, patching becomes a losing game, because every slope that was not replaced keeps its hidden damage and the old and new shingles age at different rates.
Usually a repair
Damage limited to one area, a younger roof, shingles still available in the same color, no soft spots in the decking.
A closer call
Hits on two or three slopes, a roof in its middle years, or a discontinued shingle that no longer matches. Ask for both options priced.
Usually a new roof
Bruising across most slopes, cracked mats, brittle shingles near the end of their life, or decking damaged by very large stones.
If you file a claim, your insurer decides what it will pay for, not the roofer. Ask the insurer how it values the roof and how it treats matching, and keep the roofer's photos next to the adjuster's report so you can compare them.
Your deductible is yours to pay. The Texas Department of Insurance warns that a contractor may not waive your deductible, rebate it, or pad the estimate to cover it, and that a contract of $1,000 or more paid with insurance money must include a notice that you owe the deductible. Your insurer may ask for proof you paid it. A contractor also may not act as a public adjuster on a property it works on or may work on. If a roofer offers to "take care of" the deductible, hire someone else.
Class 4 shingles and what the rating really tells you
Shingles sold as impact resistant are usually rated under UL 2218. To earn the top grade, Class 4, a sample takes two hits in one spot from a steel ball two inches across, and the sample must not crack or break through. It is a useful screen, but steel balls are not hailstones.
IBHS has rated impact-resistant shingles since 2019 using lab-made hailstones fired at real roof samples. In its 2025 round, IBHS rated 24 products; most earned Good and none earned Excellent. Its advice is to pick a shingle that carries Class 4 and also rates well on its list.
Some Texas insurers give a premium credit for Class 4 roofs, but it is not automatic and the amount varies. Before you pay extra for one, ask your insurer whether it offers a credit and what paperwork it needs.

Questions to ask the roofer about hail
- How many hits per slope did you find, and can I see photos of each slope?
- Which marks are hail and which are blistering, scuffs or ordinary wear?
- Is this shingle still made in my color, and if not, what do you propose?
- Will you meet the adjuster, and will you share your photos with me first?
- If I replace, which shingles are you offering, and what impact rating does each carry?
- Does my city need a permit for this job, and who will pull it?
No state license for roofers. Texas does not license roofing contractors. A 2025 bill that would have had the state license re-roofers (HB 3344) cleared a House committee but never got a floor vote, and it died when the session ended. That puts the checking on you: ask for a certificate of liability insurance sent to you by the roofer's insurance agent or insurer, a written contract that lists the full scope, the permit or contractor registration your city requires, addresses of nearby jobs, and proof the shingle warranty was registered. The line does none of this checking for you. How to check a roofer in Texas.
How a call to the line works
- Dial the lineAn automated assistant picks up (469) 649-7066 any time and asks what you need. The same number also takes air conditioning, heating and pressure washing calls, so say "roof".
- Tell it about the roofHail, a drip in the ceiling, shingles in the yard, a tree limb, or an aging roof you want checked, plus your town and how soon you need someone.
- Get transferredThe call goes to an independent roofing company that is locally owned and works in Dallas-Fort Worth. It hears a quick summary of your call before it answers.
- Work with that companyIt inspects, prices and does the job, and you pay it (or your insurer does, as you arrange). If it cannot pick up, it gets your name, number, town and need so it can call you back.
Dented gutters or granules at the downspout? Say "roof" and "hail" when the assistant answers, and give your town. The roofing company you reach inspects the slopes and documents each hit with photos you can keep.
About this line: DFW Expert Roofers is a free phone line, not a roofing contractor. It answers your call and connects you with an independent local roofing company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. Calling the line costs you nothing. See how a call is handled.
More pages that may help
- Storm Damage Roof Repair in Dallas
- Wind Damage Roof Repair in Dallas
- Roof Inspection in Dallas
- Roof Replacement in Dallas
- Roof Insurance Claims in Texas
- Roof Replacement Cost in Dallas-Fort Worth
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