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Dark spring thunderstorm building over shingle roofs in a North Texas neighborhood

Hail Damage Roof Repair in Dallas-Fort Worth

A few minutes of hail can bruise every slope on the house without leaving a single hole. Call one free number any hour to reach an independent, locally owned roofing company that looks at hail roofs across DFW.

Hail damage roof repair starts with knowing what hit the house

Hail damage roof repair in Dallas is a judgment call made one slope at a time. The roofer is asking how big the stones were, how many of them broke the shingle rather than just marking it, and whether the damage is scattered or spread across the whole roof.

From the driveway, most hail-hit roofs look fine. The marks are small: a dark spot where granules were knocked loose, a soft bruise you can feel with a thumb, a split along a shingle edge. The clearer evidence is often on the soft metal around the roof, which dents easily and shows how hard the storm hit.

DFW Expert Roofers does not inspect roofs. It is a free number that answers any hour and passes your call to an independent, locally owned roofing company in Dallas-Fort Worth, which comes out, documents what it finds and handles the repair if you hire it.

Close view of asphalt shingles with dark round hail marks where granules were knocked off

How big does hail have to be to hurt a roof?

The National Weather Service treats hail one inch across, about the size of a quarter, as the line where a storm becomes severe. Many offices now tag their warnings with damage threat levels as well: golf ball hail of 1.75 inches is labeled considerable, and baseball hail of 2.75 inches is labeled destructive. Those sizes line up roughly with what roofers see on asphalt shingles.

Hail sizeRoughly likeWhat it tends to do to a shingle roof
Under 1 inchPea to nickelOften little lasting harm to a sound roof; may chip granules on older, brittle shingles and dent thin vent caps.
1 inchQuarterThe severe threshold. Bruising becomes possible, especially on roofs past their middle years.
1.75 inchesGolf ballBruises and cracks the mat on many asphalt shingles, dents gutters, and leaves clear marks on soft metal.
2.75 inches and upBaseball or largerCan fracture shingles outright, crack skylights and puncture decking; whole slopes are often written off.

Wind changes the picture. Hail driven sideways strikes one face of the house harder, so the west or north slopes can be badly hit while the opposite slopes look untouched.

Hail history across Dallas-Fort Worth

North Texas has been through some of the most expensive hailstorms in the country. A handful stand out in the record.

  • April 28, 1992, Fort Worth. A spring storm over Fort Worth appears on national lists of the costliest hailstorms on record.
  • May 5, 1995, Fort Worth. The Mayfest storm caught a crowd outdoors and dropped hail up to softball size. Damage across Tarrant and Dallas counties is commonly put at about $2 billion, though the earliest estimates were lower.
  • April 5, 2003, North Texas. A string of supercells crossed the area; the weather service office in Fort Worth wrote that the day may rank among the costliest hail events ever in the United States.
  • June 13, 2012, North Dallas. A severe storm sent large hail across North Dallas neighborhoods, and KERA reported it as one of the region's costly storms.
  • April 11, 2016, Wylie. A supercell hit Wylie hardest of all. The weather service reported about 80 percent of the city's homes affected and more than $300 million in damage, and KERA reported baseball-size stones and closed schools the next day.

Most of these storms arrived in spring, but hail can fall here in any warm month. A roof that has been through even one of them deserves an inspection before it is counted on for another decade.

Signs of hail you can check without a ladder

You never need to climb up to find out whether hail was bad enough to call someone. Walk around the house once the storm is over and look for these clues from the ground, then let a roofer inspect the shingles up close.

Where to lookWhat you might seeWhat it may mean
Gutters and downspoutsFresh round dents or dingsStones were big enough to mark metal, so check the roof
Below the downspoutsA gritty pile of dark granulesGranules were knocked off the shingles
Outdoor air conditionerFlattened or bent finsHard hail struck that side of the house
Mailbox, fence, patio furnitureDents, chipped paint, torn screensHail size and direction at your address
Upstairs ceilings and closetsA new stain or dripA hit has already opened the roof
Close view of a gutter and downspout corner on a brick home below a shingle roof edge

Take photos of each clue with the date showing, and write down when the storm came through. Those notes help the roofer and, if you file a claim, the adjuster.

Leave the roof to the roofer. A wet or storm-hit roof is slippery, and damaged decking can give way, so keep off it and keep the ladder put away. Stay clear of any downed power line and report it to Oncor or your local electric utility, or call 911. Inside, pull furniture and electronics away from the drip, set out a bucket or towels, and keep everyone out of a room where the ceiling is sagging. Take photos from the yard and from inside, then call your insurance company and a roofer.

Repair or a new roof after hail?

Hail repairs make sense when the hits are few and grouped: a handful of bruised shingles on one slope, a dented vent cap, a cracked pipe boot. The roofer replaces those pieces and blends in shingles that match. When bruises run across most slopes, patching becomes a losing game, because every slope that was not replaced keeps its hidden damage and the old and new shingles age at different rates.

Usually a repair

Damage limited to one area, a younger roof, shingles still available in the same color, no soft spots in the decking.

A closer call

Hits on two or three slopes, a roof in its middle years, or a discontinued shingle that no longer matches. Ask for both options priced.

Usually a new roof

Bruising across most slopes, cracked mats, brittle shingles near the end of their life, or decking damaged by very large stones.

If you file a claim, your insurer decides what it will pay for, not the roofer. Ask the insurer how it values the roof and how it treats matching, and keep the roofer's photos next to the adjuster's report so you can compare them.

Your deductible is yours to pay. The Texas Department of Insurance warns that a contractor may not waive your deductible, rebate it, or pad the estimate to cover it, and that a contract of $1,000 or more paid with insurance money must include a notice that you owe the deductible. Your insurer may ask for proof you paid it. A contractor also may not act as a public adjuster on a property it works on or may work on. If a roofer offers to "take care of" the deductible, hire someone else.

Class 4 shingles and what the rating really tells you

Shingles sold as impact resistant are usually rated under UL 2218. To earn the top grade, Class 4, a sample takes two hits in one spot from a steel ball two inches across, and the sample must not crack or break through. It is a useful screen, but steel balls are not hailstones.

IBHS has rated impact-resistant shingles since 2019 using lab-made hailstones fired at real roof samples. In its 2025 round, IBHS rated 24 products; most earned Good and none earned Excellent. Its advice is to pick a shingle that carries Class 4 and also rates well on its list.

Some Texas insurers give a premium credit for Class 4 roofs, but it is not automatic and the amount varies. Before you pay extra for one, ask your insurer whether it offers a credit and what paperwork it needs.

Golf-ball-size hailstones lying on dark asphalt shingles after a storm

Questions to ask the roofer about hail

  • How many hits per slope did you find, and can I see photos of each slope?
  • Which marks are hail and which are blistering, scuffs or ordinary wear?
  • Is this shingle still made in my color, and if not, what do you propose?
  • Will you meet the adjuster, and will you share your photos with me first?
  • If I replace, which shingles are you offering, and what impact rating does each carry?
  • Does my city need a permit for this job, and who will pull it?

No state license for roofers. Texas does not license roofing contractors. A 2025 bill that would have had the state license re-roofers (HB 3344) cleared a House committee but never got a floor vote, and it died when the session ended. That puts the checking on you: ask for a certificate of liability insurance sent to you by the roofer's insurance agent or insurer, a written contract that lists the full scope, the permit or contractor registration your city requires, addresses of nearby jobs, and proof the shingle warranty was registered. The line does none of this checking for you. How to check a roofer in Texas.

How a call to the line works

  1. Dial the lineAn automated assistant picks up (469) 649-7066 any time and asks what you need. The same number also takes air conditioning, heating and pressure washing calls, so say "roof".
  2. Tell it about the roofHail, a drip in the ceiling, shingles in the yard, a tree limb, or an aging roof you want checked, plus your town and how soon you need someone.
  3. Get transferredThe call goes to an independent roofing company that is locally owned and works in Dallas-Fort Worth. It hears a quick summary of your call before it answers.
  4. Work with that companyIt inspects, prices and does the job, and you pay it (or your insurer does, as you arrange). If it cannot pick up, it gets your name, number, town and need so it can call you back.

Dented gutters or granules at the downspout? Say "roof" and "hail" when the assistant answers, and give your town. The roofing company you reach inspects the slopes and documents each hit with photos you can keep.

Call (469) 649-7066

About this line: DFW Expert Roofers is a free phone line, not a roofing contractor. It answers your call and connects you with an independent local roofing company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. Calling the line costs you nothing. See how a call is handled.

More pages that may help

DFW towns on the line

What people ask about hail and their roof

How much hail damage before a roof gets replaced?

No Texas rule sets a number. Adjusters commonly look at a marked square on each slope and count the hits that actually broke or bruised the shingle, and each insurer applies its own threshold before it pays to replace one slope or all of them. Age, brittleness and whether matching shingles still exist all play a part. Ask your insurer how it decides, and read the Texas roof insurance claim guide before the adjuster arrives.

Is hail damage worth fixing?

In most cases, yes. A bruise that cracks the mat under the granules may not leak this year, but it lets sun and water work on the shingle and can open up later. Research from the Insurance Institute for Business & Home Safety (IBHS) found the strength of a shingle's sealant strip is a critical factor in resisting wind, particularly after hail. A roofer can show you whether the hits are scattered enough for a repair or spread across the roof.

How long will a hail damage repair take?

The roofing itself is often the quick part. A small repair often takes part of a day, and a full re-roof on a typical house often takes a day or two, weather allowing. The waiting adds up around it: the inspection, a visit from the adjuster, a decision on the claim, materials, and the backlog every roofer faces after a big DFW hailstorm. Ask the roofing company for a written start date and expected working days.

Will hail damage a new roof?

It can. A new shingle is more flexible than an old one and usually shrugs off small hail better, but stones above an inch can still bruise it, and very large hail can break almost any roofing. Impact-resistant shingles rated Class 4 under UL 2218 hold up better in testing, though IBHS testing found real differences between Class 4 products. Ask what the roof is rated before you buy, and see roof replacement.

Who looks at my roof if I call the number?

An independent roofing company that is locally owned and takes hail work in your area. The line itself never inspects or repairs anything. Its automated assistant asks about the storm and your town, then transfers the call. From there the roofer documents each hit, prices the work and does it, billing you directly. The line may receive a referral fee from the company.

Hail came through last night? Call the free line

Say what the roof is doing and which town you are in. The automated assistant passes you to an independent roofing company that is locally owned and works in DFW. That company comes out, looks at the roof and prices the job itself.

Call (469) 649-7066

  • Picks up day or nightStorms here often hit in the evening. The assistant answers at 2 a.m. the same as at noon.
  • Costs you nothingThe line sends no bill. Any price you hear comes from the roofer, and you can ask for it on paper.
  • Check before you hireTexas issues no roofing license, so ask for an insurance certificate, a written contract and the permit your city requires.
  • Your call to makeListen to what the roofer found, read the estimate, and say yes only when it adds up.