Privacy Policy

Last updated: August 24, 2026

Dallas Metro Roofing Pro ("we," "us," or "our") operates dfwexpertroofers.com. This policy explains what information we collect when you use our website or request roofing services, how we use it, and the choices you have.

Information we collect

• Information you give us. When you submit a quote request, contact form, or booking request, we collect your name, phone number, email address, service address, and any details you describe about the work you need.
• Information collected automatically. Like most websites, we log IP address, browser type, device type, pages viewed, and referring site. This is used in aggregate to understand how the site is performing.
• Call and message records. If you call or text the number listed on this site, we retain the phone number and a record of the contact so we can follow up on your request.

How we use your information

• To respond to your quote request and schedule service
• To contact you about an appointment, estimate, or completed job
• To send service reminders or follow-ups, where you have agreed to receive them
• To improve our website and our service offerings
• To meet legal, tax, and insurance obligations

Text messages

If you provide your mobile number and consent to text messages, we may send appointment confirmations, scheduling updates, and service follow-ups. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any service. We do not sell or share mobile numbers or SMS consent with third parties for their own marketing.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate — for example scheduling and dispatch software, payment processors, website hosting, and analytics providers — and only to the extent they need it to perform that work. We may also disclose information where required by law or to protect our legal rights.

Cookies and analytics

We use cookies and similar technologies to keep the site working properly and to measure traffic. Most browsers let you refuse or delete cookies through their settings. Turning off cookies may affect how parts of this site function.

Data retention and security

We keep customer records for as long as needed to service your account and to satisfy legal, accounting, warranty, and insurance requirements. We use reasonable safeguards to protect the information we hold, though no method of transmission or storage is completely secure.

Your choices

You may ask us to confirm what personal information we hold about you, correct it, or delete it, subject to records we are required to keep. Texas residents may have additional rights under the Texas Data Privacy and Security Act. To make a request, call 469-649-7066 or use the contact form on our site.

Children

This site is intended for adults arranging services for a property. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The revision date at the top of this page reflects the most recent version.

Contact us

Questions about this policy? Call 469-649-7066 or reach us through the contact form at dfwexpertroofers.com.